« Go ToWebinar- Go To Meeting | Main | Grasp The Nettle »
Saturday
11Jul2009

Customer Relationships Made Easier with Genbook

 Free Internet Tool for Online Appointment Booking.

Managing your customer relations well with your customers and business partners is the lifeline of your business. One of the services you can provide to them is a means of scheduling appointments conveniently. There are many features of Genbook a free internet marketing tool that will enhance your customer retention while making best use of your time.

Playing phone tag, email tag and text tag can become time consuming. Struggling with communication can possibly result in loosing the opportunity to stay in touch with the customers and business partners that are priority to you.

You will enhance customer loyalty by providing a convenient, online tool to book time to speak with you about product use and needs. Building your business with your business partners with Genbook encourages initiative on the new business owner to book time with you for training and accountability.

Benefits of Genbook

  1. Use of Genbook with Book Now button on your website/blog or email will enhance search engine ranking.
  2. Convenience of appointment booking will result in an increase in traffic to your business from your customers.
  3. As a business owner, your time is focused on client needs; services and continued actions to grow your business rather than booking appointments.
  4. You have more time to work on your business.
  5. Genbook gives your business a professional look with their design that will fits readily into your sites.
  6. You are able to provide better customer service with the private 24/7 booking; auto-generated email confirmation and reminder service
  7. This service is available for free for unlimited time with no obligations. Enhanced services can be added as your business grows. Ideal for small business owners
  8. Business owners can view a real-time calendar to avoid double bookings.
  9. No hidden costs for basic free version.

 Genbook is Risk Free

Using Genbook is risk free in that there are no set up fees or contract. The business owner may upgrade or downgrade their service package independently without penalty

Pricing varies between three packages each having an increasing service functionality.

Fees are modest ranging from Free; $19.95/month or $39.95/month at this time.

Detailed information Genbook packages is provided at their website.

Basic Features of Genbook

  1. Unlimited numbers of bookings you can receive. You are able to promote your Genbook function to your entire team, prospects, business community. This will assist to increase your customer relations at their convenience.
  2. Multiple staff members are able to set up their booking calendar on the same Genbook service.
  3. Free Genbook button to upload easily to your web presence.
  4. Email notification /confirmation of appointments are sent to both you and your client/prospect. A reminder email is also sent the day of the appointment.
  5. The business owner is able to manually block windows of time when appointments cannot be made.
  6. Appointments can be made as far as 4 weeks in advance with free Genbook.
  7. If you do not have a web page created for your business, Genbook will create a page for you just for appointment management.

 There are many other features of Genbook that you can investigate at their website. For the small business owner, Genbook does a great job in assisting with customer relationship management.


 Pat Campbell is a Renegade Professional and Super Guide. She has learned Attraction Marketing with Mike Klingler since 2002. Online Attraction Marketing has been a breath of fresh air after years of cold calling, return calling with poor results. Pat knows the effort it takes to juggle your passion around fulltime day job commitments and life. It is exhilarating to develop strength and skill set within you that is brand new with Attraction Marketing.

 

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>